Thank you very much Sunshyn2005 for all of you valueable information but it didn't work I had alread tried to repair the scanning problem with Scan doctor 4.3 before I tried all of yor instructions. I followed the complely the only thing that didn't work was the download wizard. I installed it and downloaded it and open it but nothing happen. It went through a few things but it didn't find and install the HP photosmart program. I had to do it manually from the drivers install. Same as before. the printer install and works fine but the scanner doesn't work either from the computer or the printer.
Everything worked fine the printer and the scanner until I upgraded to windows 8.1.
You help was greatly appreicated and I want to thank you again, but its same O same O.
Thanks again
Larry