Thank you for this updated information.
Now that I know you have two HP printers, I wouldn't recommend performing a "Level Three Uninstall" because it will delete both printers.
I would stick to uninstalling the Photosmart C4280 from the Control Panel on your computer. I will provide the HP document here to help you. (Remove the USB cord from the computer).
Now, install the full feature software using the Printer install Wizard. If you're still receiving the same message as before, then follow the thread I provided from my previous post.
Looking forward to hearing from you again. :smileyhappy: