just replaced old XP box with HP Compaq 8000 Elite SFF PC... got it Friday & am now trying to load the print patch so can use HP deskjet 820Cse that have had for years ..got patch downloaded, extracted, & located but can't get past the NET STOP SPOOLER command... generates "System error 5 has occurred. Access is denied"... I confirmed that I am an administrator, spooler is running, and patch .dll files are present....tried in different directories in case was a file permissions issue.... would appreciate suggestions on how to get past this error 5 hurdle.. many thanks...
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