The "HP Print and Scan Doctor" reports software install problem on the scanner text.
In 2008 I bought an HP Pavilion Elite with Vista with a HP OfficeJet 5610 All-In-One connected through USB. About a year ago I upgraded to Windows 7 and print and scan worked OK. Last week I received an e-mail from HP for HP Print and Scan Doctor (ver 4.3) and installed it. I have had a problem trying to install the software updates that it said that I need. I have uninstall and reinstalled many times.
The HP Print and Scan Doctor said that the printing works but the scanner part fails at Registery, HP Scan Flow Manager, and Front Panel Test.
Any help would be appreacited.
The HP Print and Scan Doctor reports:
A later version of software is available for this product.
I used the install file: AIO_CDB_NonNet_Full_Win_WW_130_141.EXE.
It usually gets:
Sample Error log file:
