I have a HP Photosmart Plus B210a wirelessly connected to a Mac laptop w/ OS10.6.8
This all-in-one has always been a problem. I will get it to work, then if I don’t use it for a while, something goes wrong either with the printer, the scanner or both. Usually, when I most need it.
Today it’s the scanner. I have tried scanning from:
-Image Scan (result: no camera or scanner found)
-Print & Fax Preferences Box (result: The scanner reported an error. The scanner is busy.)
-Embedded Web Server (result: The Scanner is busy. Please try again later.)
-HP Scan 3 (result: The Scanner is busy. Please try again later.)
I have already tried:
--Unplugging/restarting printer and computer; quitting all other applications
--Uninstalling and reinstalling all HP software (more than once)
--Checking for firmware updates
Please help.