Jamieson .. heres the info HP photosmart 5514 Im running win 7 64 bit
I first tried installing the update when printer was on a home network , then I tried when I used an usb chord and was hooked up to my laptop ..neither worked I tried reinstalingl the drivers a couple times once as a wireless printer on a network and once as it was hooked up with an usb chord both failed and according to the printer and scan doctor there was no issues regarding the printer