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Re: need update drivers for Windows 8.1 for J110 series

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Hello Chucknon,

 

Welcome to the HP Forums, I hope you enjoy your experience!

 

I understand your Deskjet 1000 printer is no longer printing in black after a Windows 8.1 update. Yes there are drivers available, seen here HP Deskjet Full Feature Software and Drivers.

 

I would suggest troubleshooting this as a "Print Quality" issue, as the black is missing.

 

Please follow this guide step by step: Troubleshooting Print Quality Issues

 

 

If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.

 

Regards,


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