Are you joking with 21+ steps to fix your software's inability to manage an operating system as common as Microsoft's Windows installation and un-installation !! I have uninstalled all your software to try a clean install as a last resort to fix why XP and your glorious software lost my printer and cant find it AGAIN only to find, your installer thinks I still have a newer version already installed.. DO YOU HAVE ANY IDEA HOW MANY HOURS i HAVE INVESTED IN PRINTING SOMETHING TODAY ALONE !!! **bleep**. Interesting to me is how , one of your famous diagnotic programs was able to show me the ink levels of the printer in question before I tried the driver installer. How many programs do you need for one piece of hardware !?
I know I know, its my fault and my PC is a POS filled with malware, viruses, SPYWARE and such... YOUR PART OF THAT !
You people need to start all over. If you want to help people like us so much with our needs, you will stop everything your doing.
usless, I am sorry I ever bought this printer and will not buy HP ever again.