Ristri_Arika,
Welcome to the HP Forums! I hope you enjoy your experience!
I understand the scanner of your printer is not working. I will do what I can to assist you! First, I require the following information:
1. The printer's model number. If you require assistance locating this information, please reference this website on How Do I Find My Model Number?
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
Thanks for choosing the HP Forums. Have a great day!
Mario