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Re: Download driver to Windows 8

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Hello CarloZ and welcome back to the HP Support Forums! Thank you for replying.

 

To summarize then, there is an issue with either:

 

1. The Printer USB Cable. (You can try another Printer USB Cable if you have not already)

 

2. The USB port on the PC.

(You can try a different USB port on the PC if not already tried).

 

3. The USB port on the printer.

 

If all steps do not provide a solution, please contact HP support for repair or replacement
options available for you.

HP support phone contact is 1-800-474-6836.

If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl

 

I hope this helps!

 

Thanks for choosing the HP Support Forums.

 


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