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Re: envy 5530 wont print word documents

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Hello HexArcadia,

 

Welcome to the HP forums!

 

I understand you're unable to print Microsoft Word documents. How is this printer connected? Wireless or USB?

What version of Microsoft Word are you using?

 

I would start off by following this Microsoft document on How to troubleshoot printing problems in Word. Also, are you receiving any error messages on why you're unable to print from this program?

 

Please verify this information and I will assist you further.


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