I am trying to update my older HP Officejet 6500 (709a) printer due to the fact that it has stopped scanning and printing. In fact, the only thing it will do is fax.
I have tried to download the software and drivers, but then all I can do is print. What am I doing wrong? I use this printer for my at-home job and need it to be fixed quickly. Would it be easier to trash this printer and buy a new one? I like the way this printer scans and faxes and the way it pulls the pages easily.
I purchased a new Wireless 8600 and it gives me fits to scan and or fax. the pages do not pull easily and usually it takes me 15 minutes or so to find the exact spot (after fluffy the pags) to get it to scan. The 6500 is a much better scanner and faxer.
Anyone know how to solve my problem?