Re: HP Solution Center does not work

• Corrupted registry keys on 64-bit operating systems
• Corrupted registry keys that control the update data
• Problems that prevent new programs from being installed
• Problems that prevent existing programs from being completely uninstalled or updated
• Problems that block you from uninstalling a program through the Add or Remove Programs (or Programs and Features) item in Control Panel

Click here to download and run the Microsoft Fix it.

Once this has been done, restart the computer, and try to run the HP installer again. Simply open the temp folder, locate the 7z folder, scroll all the way tot he bottom, and double click on the setup file.

Please let me know if this works out, or if you require additional assistance, I am happy to help.

Additional note: If the issue persists, please post back with the error code stored in the Event Viewer. Most install errors are stored in the Windows Event Viewer, identifying the error ensures that you get the best troubleshooting steps for your error. Follow the instructions below to find the error code.

1. From the Start screen, type Event Viewer
2. In the Event Viewer frame (on the left), click Windows logs
3. Under Windows logs , click Application . The Event Viewer results display in the middle pane
4. In the middle frame in the Source column, find the most recent Image may be NSFW.
   Clik here to view.Error entry from HP   Tip: You can click the Source column to sort in alphabetical order to make it easier find the most recent entry from HP. You can also click Date (or any of the other columns) to sort
5. Click the Image may be NSFW.
   Clik here to view.Error entry. The error details display in the General tab
6. In the General tab , look for a numbered code. This is the specific error message that you need to troubleshoot
7. Make a note of the error code and post it back to me.