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Re: windows 7 64 bit OS will not install any HP print drivers

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Hi rrfhp,

 

Welcome to the HP Forums, I hope you enjoy your experience!

 

I understand none of the HP drivers will fully install.

I will be happy to help you.

 

Are you signed in as the Administrator of the computer?

 

I would turn off all start up programs to make sure there isn't something blocking the printer.
Click on start, in the search box type in run, enter, then type in msconfig, click OK.

Click the Services tab.
Click to select the Hide All Microsoft Services check box.
Click Disable All, and then click OK.

 

Then click on the start up tab at the top.
Click on disable all.


Reboot the computer.


Temporarily turn off any Antivirus software.

 

Then run the installation again by right clicking on the setup and selecting run as Admininstrator.
Don't connect the USB cable until prompted.

 

Try printing now.

 

Then go back into msconfig and enable the All Microsoft Services and enable all on the start up tab.

Turn the Antivirus software back on again.

 

Please let me know the results if you are still having issues.

Are you getting any error messages?

 

Thank you for posting on the HP Forums.
Have a nice day!


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