Hi Montage,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are getting the error problem with Windows Installer package when turning
the computer on.
I will be happy to help you.
Is the printer already installed on the computer or are you trying to install the printer?
Try the following troubleshooting steps for the Windows Installer.
Step 1:
Make sure theWindows Installer service is running.
Go to Start and click on Control Panel.
Go to Administrative Tools.
Click on Services and scroll to Windows Installer.
Double click to bring up the service.
Check to see if the startup type is set to Manual.
Service status is usually stopped.
Try and start the Windows Installer server.
Note down the error message if any.
Click Ok.
Step 2:
Click Start, in the start search box, type cmd.
Then right click and select, ‘Run as Administrator’.
At the command prompt, type:
Type msiexec.exe /unregister and then press ENTER.
Type msiexec.exe /regserver, then press ENTER.
Step 3:
Verify the registry permissions.
Click Start Button, in the Start Search box type: Regedit.
Scroll to:
HKEY_lOCAL_MACHINE/SYSTEM/CurrentControlSet/services/msiserver
Verify that the SYSTEM account has Full control. If it does not, add the SYSTEM account with Full control.
Step 4:
If you are still having issues then run the System File checker to see if you have any corrupted system files.
Go to Start Screen.
Type: CMD
The Apps page will come up.
Right click CMD.exe
Click “Run as Administrator” on the bottom pane.
If you get the User Account Control prompt. Click Yes to continue.
At the Command Prompt, type: sfc /scannow.
(don't type the period)
This will check for any integrity violations and fix any corrupted operating system files.
Restart your system.
What operating system are you using?
How to Find the Windows Edition and Version on Your Computer.
Please clarify you exact issue so I can help you better.
Thank you for posting on the HP Forums.
Have a nice day!