Hi pcwizzard, I followed your instructions from some else, same problem, that you told them what to do. I installed & uninstalled probably 5 times. Needless to say I worked on this stupid printer many hours, in the same day. I finally uninstalled all printers on my computer, followed your instructions again and TA DA, it works perfectly. Thanks again for answering my post. I will continue to look for you when I am in trouble. MissPiggie
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