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Re: No color when print via wifi net but it works fine with USB cable? What is wrong?

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Hi datamissen,

 

Welcome to the HP Forums, I hope you enjoy your experience!

 

I understand you can't  print in color on the wireless network but can through the USB connection.

I will be happy to help you.

 

It could possibly be a firewall blocking it.

 

You could uninstall and reinstall the printer to see if that will resolve the issue.

 

If you require further help please provide the following information so I can help you better.

 

What operating system are you using?

 

How to Find the Windows Edition and Version on Your Computer.

 

Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?

 

What is the full name and product number of your printer.

 

How Do I Find My Model Number or Product Number?

 

What brand name is the router?

 

Thank you for posting on the HP Forums.
Have a nice day!


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