After installing windows 8.1 the solution center for my printer did not work. I could print but could not scan. After following all the suggestions posted here, I've deleted the printer and all related software and now the printer will not print.
I download the software for windows 8.1 64 bit and then extract. When I click on install, I get the message "The system cannot find the file specified". What should I do? The printer is just over 4 years old and has worked perfectly until now. Please help if you can.