Still nothing works.
My Compaq laptop will work, but not the hp.
Here's what it will say
Device drver software was not successfully installed:
-Usb composite device - ready to use
-Hp Photosmart c4700 - ready to use
-Usb printing support - ready to use
-Hp photosmart c4700 (dot4usb) - ready to use
-Usb mass storage device - ready to use
-Hp photosmart c4700 usb device - ready to use
-Hpphotosmart c4700 series - Failed
-Photosmart c4700 (dot4print) - ready to use