suppose that this is akin to taking your car to a garage because of a "sound" it makes, but of course, it's difficult to tell someone what that sound sounds like!!!.........have had a jam (but tried your suggestion anyway and test came fine) and this is NOT that sound...it stops evenually and the printer works fine and shuts off fine. Think the grinding noise will eventually blow this printer..........in the meantime thanks so much for your help...it nice to be "electronically gifted"!!!
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