Thank you for your reply and suggested fix. Unfortunately, it did not work for me!
Thewireless printer was picked up by the laptop automatically and appears in Printers & Devices in Control Panel & I can print documents. When I clicked on the link you provided, I was prompted to download the utilility and add a printer (which I already have)! Then it couldn't find the printer. It put the HP Solution Center icon on my desktop, however, the entire installation failed ipically. Don't know where to go from here! Any more suggestions would be greatly appreciated.
Thank you,
Jill