My HP Photosmart c309a printer which previously worked successfully printing wirelessly suddenly stopped longer working and showed as Offline and the dirvers do not seem to be available for my Macbook Air. I have set the printer back to default settngs and reconfigured wireless and bluetooth. I have turned printer and laoptop on and off. I then removed the printer from the list in Printers and scanners in System Preferences and then have tried to add it it back. The Photosmart shows as a device to be added but when I add it, I then get a message:
"Can't install the software because it is not currently available from the Software Update server."
I have downloaded general HP Photosmart software from apple download site and that hasnt had any effect, and I have tried to download from HP site for C309a for mac http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967522&cc=us&dlc=en&lc=en&os=4159&product=3737195&sw_lang= but there is no download available directly (like there is for Windows). The instructions take you to Printer & Scanners and Add printer, so same vicious circle as above. I have also tried adding the IP address for my printer but get the same message. After trying these various work arounds we can now prnt from daughters PC (after downloading drivers again from HP site) and other daughters mac is now working but i cant add my printer back to my selected prnters on mine. Hoping someone can help me very soon. Thanks Lisa
