Okay, thanks for replying :) So if the print and scan passed, it means the software is alright. But if the ink isn't coming out with the cleaning, something is going on with the hardware.
Here's a document to try to get the ink going again: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02002581&lc=en&product=4023246&tmp_track_link=ot_search
Good luck!