Thank you BH. I previously tried that software. When I try to install it (click "Install") I get an error message that the system can't find te specified file.
The background is that I originally downloaded the wrong software. I think it was for the C410e rather than C410a. Then I uninstalled it. After that I downloaded the file that you recommended and the software Install box pops up. When I click Install I get the error message I mentioned above.
I contacted HP support (paid service). They tried both an L3 and L4 uninstall because they thought I had a registry problem. They were unsuccessful.
It seems like there is a conflict that occurred when I downloaded and then uninstalled the wrong software.
Any help is much appreciated.
BTW - I also have a laserjet 3050 and it appears that HP does not have the software/update for 8.1. I can print but without the software can't scan to PDF on it either.
Thanks again