had the same problem when switching over to a new network. "smart install" did not show up until i did the following. had 'devices & printers' window open, printer connected by USB and turned off. held X and wireless buttons and turned printer on. continued holding X and wireless until both lights went steady. HP1102w showed up under devices as a drive and was able to find and start the stupid "smart install." hope this helps someone. they really should get some humans involved trying their instructions sometime.
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