hello,
I have a hp psc 750 connected via usb cord to my hp pavilion dv3 running windows 7 64 bit. I can copy and print, but it will not scan. When I try it says I need a WIA driver needed please reinstall with the CD or get it from online. Online says I don't need any drivers when connected via usb (very frustrating!). I have uninstalled and reinstalled the printer. I've tried both a partial and a hard reset of the printer. I have checked that the WIA, Shell Hardware Detection and Remote Procedure Call are all "started" and set to "automatic." I have stopped and restarted all of them as directed in other forums all with no avail. I have downloaded and run the "Scan doctor" from HP and it can't even detect a scanner. I am seriously at a loss and want to throw my printer across the room and as the warranty is no longer relevant I can't get a real HP human to help me without paying money (not going to happen). Any help would be appreciated!
p.s. this printer was hooked up to another computer long, long ago and it's scan settings were set to that computer which is now completely dead so there is no way to change those settings even after "resetting" the printer. It still wants to scan to a specific program on said old computer. I have a feeling that is part of the issue, but have no idea how to "unset" the original settings considering even after I've done partial and hard resets, it still wants to scan to that location.
HELP ME BEFORE I GO INSANE!!!