$ 0 0 Hi,Try following the steps below to address such an issue:http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01631295&lc=en&product=1128296&tmp_track_link=ot_search#N270 Below you may download the latest software for your printer:http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-75052-1&cc=us&dlc=en&lc=en&os=4062&product=1128296&sw_lang=