Hello bob40v. Thank you for posting on the HP Forums. I understand the computer displays a runtime error, when installing printer software. Please reference my three posts, containing extensive troubleshooting, in this thread: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Error-message-Microsoft-visual-c-runtime-library/m-p/3247663/highlight/true#M116365
Please apply all of the troubleshooting steps, in the order presented, to resolve the issue. I'm only here to help!
Mario