Hi,
Please try the following steps:
The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection to your product.
NOTE:To use the Wireless Setup Wizard, you must have a wireless network set up and running.
- Set up the product (see the getting started guide or the setup poster that came with your product).
- On the product touch screen, touch the Right Arrow (
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) to display the second navigation screen. - Touch the Setup icon (.
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). The Setup Menu screen displays. - Touch Network , touch Wireless Setup Wizard , and then touch Continue .
- Wait while the product searches for routers that are within range of the product. The Select Network Name menu displays.
- Scroll down the list of network names until you find the name of your network .
- Touch the name of your network , and then touch OK .
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NOTE:Your network name does not display on the Select Network (SSID) menu if your network settings have SSID broadcasting turned off or if a network problem exists. - If the list does not contain your network name, follow these steps to enter it manually:
- On the Select Network (SSID) screen, scroll to and select Enter New Network Name . An on-screen keyboard displays.
- Use the on-screen keyboard to enter the network name (SSID).
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NOTE:Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails. - When you finish entering the new network name, touch OK . The product searches for that specific SSID.
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NOTE:If the SSID is not found after manually typing the network name, contact your network administrator or the person who set up the wireless network to confirm the network’s SSID/network settings. Once the SSID is found, the product determines if the network has a security key and what type of key it is.
- If prompted, enter the WEP or WPA key:
- Using the on-screen keyboard, touch the appropriate letters or numbers to enter the key.
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NOTE:You must type the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection fails. - When you finish entering the WEP key or WPA key, touch OK , and then touch OK . The product attempts to connect to the network.
- Wait for the product to connect to the network, and then continue to the next step.
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NOTE: If a connection error message displays, make sure that the network name and security key are correct. Follow the prompts to enter the information again.
) to display the second navigation screen.
). The Setup Menu screen displays.
Then go to the following link to download a tool and run it on your Windows 8 computer:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03168175
Regards.