HI,
I am stuck! Windows 7, Printer stopped working, so I uninstalled it, then reconnected my USB and now there is a printer "HP Deskjet 5100" but it does not work, AND it does not have the "Remove" option in the right click menu, like the other printers do, in the right click menu exclamation mark next to "Troubleshoot" but Troubleshoot does not show up any problems.
Can not find ANYWHERE on the internet to download the printer driver, as all sites indicate the drivers are already present on Windows 7 machine and it should auto- install when I connect USB cable.
When I uninstalled the original HP Deskjet 5160 printer, I clicked a checkbox "delete printer files" so I guess that the files are no longer on my machine for the Printer Drivers to be auto-installed on connection of USB. But where can I download them?!!
The Printer (says it is a HP Deskjet 5160 but windows 7 seems to recognise it as a Deskjet 5100 - same thing??) is not installed/configured properly but I can't uninstall or remove it and can't find a driver to download!
I'm stuck, please help!
Thanks,
Maggie.