Re: Where can I download HP Easy Printer Care Software

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jabzi wrote:

Hello Vze2mp9g,

 

Please find below the link to download the software available for HP Color LaserJet 3800dn printer.

LaserJet 3800dn software

 

Or Copy paste the below URL in browser ..

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=sg&prodNameId=500937&prodTypeId=18972&prodSeriesId=500934&swLang=8&taskId=135&swEnvOID=4062

 

If the issue still persists, then call HP Tech Support (US)  for further assistance.

 

If you are in US , the toll free # is 1-800-474-6836 .

If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.

Regards,
Jabzi

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I work for HP

 

If vze2mp9g wanted to know where to download the "Generic/Universal Printer Driver", he would have ASKED for that! Anyone could find what you gave him as a pathetic answer! Worse of all, you are more than likely getting paid for that answer!

What was asked is "where can he download "HP Easy Printer Care" software!" I have the same printer with the same problem! If it's no longer available, then just say that it's not available! If you have to PURCHASE (buy it with money) it, then say how can he purchase it!

I know that ENGLISH is a hard language to learn, but even if you look up all the words in the question on your iPad/iPod/iPhone/Android/ or what ever you have, you'll find all the meanings of the words. If you still don't understand the question, then it's English Grammer you don't understand.

I'm asking you very nicely not to send customers on a "wild goose (a bird) chase", and be straight forward with your answer! I, personally, have called HP technical support when I first purchased my HP Color laserJet 3800dn printer, and they immediately recognized that I wasn't the average PC user who almost knows nothing about computers, and we "troubled shooted" the problem, and I was able to fix the problem without taking it to a HP dealer to fix!

This coming Monday, June 17, 2013, I will call HP at the number your provided, and ask them if the HP Easy Printer Care software is available, and how can I obtain it. I will also mention the customer service support on HP's website forum was bad! Good customer service is to ASSIST (HELP) the customer and not just give the customer some generic answer which leaves the customer asking why wasn't the question answered "No, HP Easy Printer Care Software is no longer supported, if you want, you can download the universal printer driver for your printer." End of question.

Thank You.