I have Wondows 8.1 and tried to install my 4620 and it gave me the "message" above in the subject line. The printer was turned on and I had used it successfully with an older desktop that was kind of put together. What I'm working with now is a new Toshiba C55D-A5381 which came equiped with Windows 8.1. Any thoughts? I will google this, but wanted to try this forum first.
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