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Re: Officejet L7680 won't complete a scan. Windows 8.1

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I did a complete uninstall using Revo Uninstaller Pro.  Reinstalled drivers and software again.  It appears the scanner portion of the software is not setting up correctly.  When I attempt to use Scan Settings in the HP Soloution Center, I get the following error message. 

 

Error!

 

The HP Imaging Device not found.  Try the following steps.  After each step try scannign again.

 

-Turn off then unplug the device.  Wait 60 seconds and plug in and turn on the device.

 

-Make sure the device's cable and power cord are propertly attached, plugged in and the device is on.

 

-Reboot the computer

 

-Uninstall and reinstall the device

 

-Reinstall the Photosmart software that came with the Device.

 

 

Show extended error information

      8, [(1, 0, -2147024770)]

 

The printer works fine.  I just can't scan.  Using the flatbed the scanner does a partial scan, stops in the middle of the page, waits then returns.


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