pcwizard, this message is in reply to your message 80 to me in this thread.
I was following the steps that you had outlined in message 48 of this thread.
I have not tried installing the printer on another PC since I have only one PC. The printer functions normally for printing. I can also make copies using the front panel, but I cannot scan from the front panel. I can scan using MS Paint. HP Solution Center will still not run, even though the HP software installs with no error messages.
I also ran the HP Print and Scan Doctor. After "finding and fixing scanning problems", it came back with "Registry Error" - "a problem was found with device registration". It recommended to uninstall and reinstall the software, something I had already done twice. I actually uninstalled and reinstalled yet again (for a third time) - same results.
I even ran a registry cleaner (Eusing Free Registry Cleaner), but had no luck fixing the problem that way, either.
My problems all started after a failed printer firmware update (updater file was C4700_FWUpdate_4362_HPCOM_v1.exe). Before that, I had used this printer for several years with no problems.
