I have Dell desktop with Windows 8.1. I recently had to install a new hard drive and reinstall all my software. Prior to that I had Windows 8.0 and my Officejet L7680 printed and scanned just fine. After the new hard drive, it will not complete a scan and the HP scan app gets hung up. I upgraded to 8.1 and installed the proper drivers from HP for Windows 8.1. I've uninstalled and reinstalled the drivers a number of times. I've also used the HP Scrubber to remove all the software twice using Uninstall_L4.bat. No luck. Also tried HP Print & Scan Doctor and even it gets hung up. I'm about to just dump the printer and go get a new one. Since I've owned this printer I've always had issues with the software.
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