Hi SteenKL59,
I understand that you are having an issue with a new ink cartridge that you installed. I will try my best to help you resolve this issue. In this document for 'Cartridge Problem', 'Incompatible Cartridge', or 'Cartridge Missing or Damaged' Message Displays on the Computer there are several steps to resolve this issue.
Let me know if this helped or if you need further assistance.
Thank you,