Re: OFFICEJET 6500A PLUS E710N-Z

Hi,

Although the patch list another issue when Notepad being wrongly used, it is also applies for your issue where no software being used instead..

Please give the patch a try and let me know if that helps..

Have a look in the following thread, the patch resolved the EXACT same scenario as you describe:

http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/HP-Deskjet-1050-J410-Software-is-not-working/m-p/3120841/highlight/true#M50745

Shlomi