Hi
Welcome to the HP Forums!
I noticed that you cannot install the driver for your HP Officejet 4500 printer. I am happy to help!
To verify that your printer's hardware is functioning, are you able to make a copy using the printer's scanner glass, on the front panel of the printer? Video: Printing a Test Page.
How is your printer connected? Wireless, or USB?
The only driver that is available for this printer and Operating System is available at this website, HP Customer Support - Software and Driver Downloads.
Do you see any error messages on the printer's display screen?
If this, or any of the posts on this thread, has helped you to resolve the issue, please click on Accept as Solution on said post. To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!
Hope to hear from you soon! 