Hi,
A such happen as result of HP Univeral Print Driver usage instead of the full featue software and drivers.
Unplug the USB from your PC and follow the steps below:
- Go to Control Panel > Devices and Printers.
- Right click any M276 or HP Universal Printing icon and select Remove Device.
- Restart your PC.
- Open the Control Panel and select Devices and Printers.
- left click any shown printer, then click on Print Server Properties from the top bar.
- Open the Drviers tab.
- Locate any listed HP drivers such as HP Universal Printing / previous HP models you had, select and click Uninstall.
- Select the 2nd option to fully remove drivers from your PC.
Now launch and follow the installation.
Once connecting the USB, show the driver installation dialog and skip Windows Update by clicing the bottom link on this window.
Shlomi