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OfficeJet 8500 Pro A910 display freezed on "Printing in progress"

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Hi,

I've a problem with my OfficeJet 8500 Pro A910. When I send a file to print the print queue on PC shows "Print error" and on the printer display appears "Printing in progress" but nothing is printed. At this point I must switch off the printer, wait some seconds, switch on the printer and send again the file to the printer, so the file is finally printed.

The printer is plugged by wired network and I've the same error on Windows 8 and Windows 7 PC. Why?


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