Hi,
First make sure you have the latest Flash Player installed om your computer:
- Open Internet Explorer and go to adobe's site:
http://get.adobe.com/flashplayer/
Note: Do not use any other browser as Chrome or Firefox so the Flash Player application will be installed for the OS itself. - Click Install Now and follow the screens to complete the installation.
- Once the installation completes open the HP installation folder:
If you used the CD - go to Computer, right click the CD Driver and click on Browse
If you got the software from the web, type %temp% within the start menu search bar and open the listed Temp folder, then open the installation folder which will be named as HP or will begin with the 7Z characters - Open the Setup folder.
- Open the SolutionCenter folder.
- Locate the file named as SolutionCenter.msi, Right click on it and select Repair.
- Reboot your PC and try launchung the Solution Center again.
Hope that helps,
Shlomi