I have tried these three things now:
2 from the post you recommended:
1.
Open the HP software by clicking on the desktop icon or by opening it from the programs folder <All Programs>HP>Product>
Navigate to the Heading Scanner Actions in the software and click on the link titled Manage Scan to Computer
Disable the activation and uncheck the box to automatically restart the activation when you log back in.
Keep the scan deactivated unless you need to scan, at which time simply enable the activation by reversing the steps above.
2
Set ink alerts to show only when you print if it is not already. To do this, open the HP software and click on estimated ink levels.
The printer toolbox appears - Select the advanced settings tab
On the advanced settings tab, make sure the default is set to 'Only show me ink alerts when I print'. Let me know if that has any impact
And
3 Enter "msconfig" and stop the starting of "HP Digital Image" process. Then restart your PC.
But I am still getting the error message
Your frustratedly
Simon