Dear HP,
I have a HP LaserJet MFP M28w.
I need to factory reset the printer to default settings because I cannot connect it to the network. When I try to connect the printer to a new network it asks for a printer password which I do not remember.
I have tried resetting the printer by holding down the wifi button for 20 seconds, but this does not work.
Please could you help me with this?
Many thanks,
Mark