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Re: Driver not available

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Original Content

Typed earlier and posted too late...

 

 

 

You are welcome.

Yes, this is the Full Driver mentioned in an earlier post.

 

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

  • Select to install the “Full Driver” / “Full Feature Software”
  • About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).

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Shortcuts

 

Installing the Full Driver -

The Shortcuts to the Printer Assistant and HP Scan should have been added to the Desktop as shown in an earlier post.

I can certainly show you how to create a shortcut icon on the Desktop.

My concern is that the installation of the software did not do so.  ??

 

Desktop Shortcut for HP Scan

Open File Explorer> Navigate to C:\Program Files (x86)\HP\

Open the folder for your printer> Click / Open the Binfolder

 

Example Path (different printer)

C:\Program Files (x86)\HP\HP OfficeJet Pro 9020 series\bin

 

Right-Clickon HPScan.exe> Send to  > Desktop (create shortcut)

 

Additionally / Alternatively

Right-Clickon HPScan.exe

Pin to Start

Pin to Taskbar

 

=======================================================

Add Printer Assistant Shortcut to the Desktop

 

Example Shortcut target content for Printer Assistant

"C:\Program Files\HP\HP OfficeJet Pro 9020 series\Bin\HP OfficeJet Pro 9020 series.exe" -Start UDCDevicePage

 

How to create HP Support Assistant Shortcut

 

Open File Explorer

Navigate to the bin folder in which the printer software executable is located

 

For example

C:\Program Files\HP\HP OfficeJet Pro 9020 series\Bin

 

Right-Click on the executable for the printer, for example HP OfficeJet Pro 9020 series.exe

Send to Desktop (create the shortcut)

On the Desktop, Right-Click on the new shortcut > Properties

At the end of the line entry in “Target” add the following words:  -Start UDCDevicePage

 

Click Tab General

OPTIONAL – Change the name of the shortcut

For example,

Remove the default entry / name HP OfficeJet Pro 9020 series.exe – Shortcut

And enter a new name, for example: Printer 9020

If you like, change the shortcut icon to one of your own icons or one of those available on the system

Tab Shortcut> Change Icon>

Click through the error (no icons found)

Select from the standard list OR Browse through your custom icon collection

Select an icon

Click OK to save the changes

 

Printer_Assistant_Shortcut_Create_2Printer_Assistant_Shortcut_Create_2

 

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What else?

 

Job / Task Shortcuts can be created inside the Printing Preferences and inside the Scan Menu to help manage different job types.

 

Example

Control Panel> icon view > Devices and Printers 

Right-Click Printer > Printing Preferences

 

Example - Printing Preferences - Main Menu / Options

9025_Printing_Preferences_Media_Types_99025_Printing_Preferences_Media_Types_9

 

 

Example - HP Scan - Main Menu

9025_HP_Scan_Menu_PDF_49025_HP_Scan_Menu_PDF_4

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HPdevices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"


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