Thanks for help but still not working. By the way, I have Windows 7 64 bit and I think what you sent me before to do was for Vista. When I am try loading the driver and extract everything disappears. I will tell you that I can use a USB port to the printer and connect the printer which will work and the scanner will work. I have been able to do this and go into Windows Fax and Scan folder to so some scanning but it is very slow. This shows me that the problem is not the printer or the computer but the driver. HP Solutions will not load on the computer. It has to be the driver that is being downloaded. I have seen on the chat lines a lot of people are having a problem with the HP Officejet Pro 8500 wireless driver not properly downloading. Any ideas????
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