Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help,
After reading your post I did go through the printer manual and found out this model printer does not have an option to perform a reset.
Hence, reach out to our HP Technical Support team in your region regarding the service options for your printer.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know-how.
Keep me posted for any other assistance.
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