I have tried re-installing the software yet again - this is the message I get when trying to do a scan - the 5032 sets off as though it is trying to perform the scan and this runs for approx 60 seconds then this message appears -
Scanner Issue
A problem with the scanner has been detected. Restart the printer, and then try again. If the problem persists, visit the HP Support website.
Hence the reason I am now here posing the question - what do I do next?