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Re: Problem with installing Solution Center for a HP Photosmart Premium All-in-One Printer - C309g

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Hi jerseyal,

 

Thanks for the response. What are the exact error codes or situations displayed in the event viewer?  I don't need the entire log, but if you can give me the error code or string where it is failing that will give us a direction to go in. 

 

Note: I will be unable to respond this afternoon, however give me as much information as possible and I will respond as soon as possible.

 

Regards,

 

 


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