Afer installing the printer software and drivers on 64 bit Windows 7 Pro, the desktop shortcut and start menu entry "HP Officejet 6700" returns xml code text files . When the icon is first clicked a window asks me to choose which installed printer, then displays two xml files. The first file is titled "HPSPProgress" the second "HPSolutionPortal" using windows notepad.
The shortcut points to the following:
"C:\Program Files\HP\HP Officejet 6700\Bin\HP Officejet 6700.exe" -Start UDCDevicePage
The printer drivers and web based access run fine, and the desktop installed HP Scan program runs fine too. All printer functions work correctly. But this one desktop installed program will not run.
I have uninstalled, rebooted and re-installed multiple times as administrator and with various compatibility settings with no success. I have tried to install from CD as well as over the internet with the same result.
Advice please.