Thanks for your reply, but I am still unable to proceed. If I open the disc thge are 82 headings, if I click on HP all I get is a folder "setup" and if I click on that I get "hpssress.dll". If I click on the Utl folder as per your initial instruction it gives me 4 folders/heading. "X64", "X86", "HPInstallLogCollector" and "hpUrlLauncer". I have taken a screenshot of all files on the disc, but I can find no way of attaching to this reply. Thanks again for your help, do you have any further ideas please? Regards Martin
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